We appreciate your visit to our website. The protection of your personal data is an important concern for us and we want you to feel safe when visiting our website. We protect your privacy and your personal data. We process your personal data in accordance with the content of this privacy policy, the country-specific data protection regulations that apply to us and the General Data Protection Regulation ("GDPR").
In the following, we provide you with an overview of what information we collect during your visit to our websites and how it is used:
- Name and address of the responsible entity
As the operator of the website https://www.franz-wach.de/, Franz & Wach Personalservice GmbH, Worthingtonstraße 2, 74564 Crailsheim, Germany, is the controller within the meaning of the GDPR and other national data protection regulations.
- Data Protection Officer
You can contact our data protection officer at any time with any data protection concerns.
Mr. Steffen Emhardt
EmEtz GmbH
E-mail: datenschutz[at]emetz.de
- Personal data
Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal data also includes information about your use of our website. In this context, we collect personal data from you as follows: Information about your visits to our website, such as the extent of data transfer, the location from which you retrieve data from our website, and other connection data and files and other content that you retrieve. This is usually done through the use of log files and cookies. You can find more information about log files and cookies below.
Purpose of use and personal data concerned
The scope and nature of the collection, processing and use of your data differs depending on whether you visit our website merely to retrieve generally available information or to make use of additional services, for example to apply for a job with us or to submit an inquiry using the contact form.
a) Informational use
For a purely informational use of our website, it is generally not necessary for you to provide personal data.
Rather, in this case, when you access our web pages, we only record the data that your Internet browser automatically transmits to us, such as
the IP address of your computer
Date and time of the page view
your browser type, browser version and some browser settings
the operating system used (Windows, iOS, Linux, etc.)
the amount of data transferred and status of transfers
from which website the access to our site took place
other similar data and information, which serve to avert danger in the event of attacks on our information technology systems.
The IP address of your computer is only stored for the time of your use of the website in so-called log files and then immediately deleted or anonymized by shortening. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and eliminate website errors, to determine the utilization of the website and to make adjustments or improvements.
b) Use in the event of the utilization of further services
If you make use of further services of our company via our website, it may be necessary for you to provide personal data for this purpose.
The personal data required for the provision of the service can be found in the respective input mask.
You can provide further information voluntarily. You can tell which information is required and which is voluntary by the fact that the mandatory information is marked with an asterisk (*).
Your data will be processed solely for the purpose of providing the service you requested.
- Forms
Personal data that you enter via a form on our website is used to establish contact with you and to provide you with the requested information and answers.
As a company, all our employees are required to have as equal a level of knowledge as possible. For this reason, we transmit customer data to our branches, representative offices, distributors and suppliers of commercial products, insofar as this is necessary in individual cases. Beyond this, no personal data is transferred to third parties.
- Online job applications
You have the option of applying online for advertised positions on our website. The personal data provided to us in this way will be processed exclusively for the application process.
- Use of Artificial Intelligence and Automated Decision-Making
6.1 Automated Decision-Making
We do not process your personal data as part of a fully automated decision-making process that, without human intervention, has direct legal effects on you or similarly significantly affects you.
Our parent company, Job&Talent, uses an algorithm that automatically ranks the most suitable candidates for each available job opening based on the information in its database, identifying the candidates who best match the requirements and characteristics of each job posting received. These automated decisions are made based on the personal data collected during the recruitment process, the applicant’s behavioral data if they were previously employed by our group, and the performance data provided by the applicants’ former employers.
In this context, we process data automatically to provide you with a user experience in our app that is as tailored to your needs as possible and to show you offers that match your interests.
We will notify the candidates who are best suited for a particular job opening (i.e., those listed in the ranking) so that they can decide whether they wish to participate in the respective selection process.
Please note, however, that all employers make their own independent decisions regarding whether to work with you, in accordance with their own company policies and procedures. If you disagree with an employer’s decision, please contact that employer directly.
6.2 Use of Artificial Intelligence
Our parent company, Job&Talent, uses artificial intelligence (AI) to improve our services and optimize the user experience. Our AI systems are designed to analyze data, identify patterns, and automate processes in order to provide personalized content, recommend relevant job openings, and streamline our operations. We use AI in various ways, such as for support chatbots that can quickly answer frequently asked questions, for matching applicants to relevant job openings, for optimizing processes related to shifts and other relevant activities, for data analysis that helps us understand market trends, and for security systems to detect and prevent fraudulent activity. We are committed to the responsible use of AI and take great care to protect your privacy in all of these processes. All data used by our AI systems is handled in accordance with our strict privacy policies and security protocols. We do not use your personal data to train our AI models for purposes other than those specified in this statement, and we never sell your personal data.
6.3 Transparency Notice for Applicants
Published by Job&Talent as the operator (deployer) of CLARA for its „Clara for Staffing“ recruitment processes. Job&Talent is the data controller for this data processing. This notice covers exclusively the use of CLARA and supports the data controller’s transparency obligations under Articles 13 and 14 of the GDPR. This document does not constitute legal advice.
This section explains how artificial intelligence (AI) is used in the recruitment process for this position, how we process your personal data, and what rights you have. You are not required to participate in the AI interview. If you would prefer to speak with a recruiter instead, please use the „Speak to a human instead“ option on the interview invitation page.
Who Is Responsible for Your Data
The entity responsible for processing your personal data in connection with this application process is the employer (the „Operator“ / „Deployer“) that posted the job opening to which you are applying.
If you have any questions or concerns regarding data protection that you would like to direct to our data protection team, you can do so at the following email address: dpo@jobandtalent.com. For complete details on how Job&Talent processes personal data, please see the Privacy Policy: https://www.jobandtalent.com/legal/privacy-notice
What CLARA Is and How It Is Used in Your Application
CLARA is an AI-powered recruitment system developed and operated by Job&Talent. It is designed to support employers during the early stages of the hiring process. When you apply for a job, CLARA can be used for one or more of the following purposes:
• Automated resume screening: CLARA reviews your submitted resume and application materials against the job requirements. It extracts relevant information (education, experience, skills) and generates an initial suitability assessment.
• AI-powered job interview: CLARA can conduct a structured phone interview with you. During the call, CLARA will ask you a series of predefined questions relevant to the position and record your answers (with your prior consent). It then analyzes the content of your answers and generates a suitability assessment.
CLARA is a decision-support tool. It does not make hiring decisions. All results generated by CLARA—including scores, rankings, and evaluations—are reviewed by a qualified human recruiter before any decision affecting your application is made.
How to Object to AI Processing (Opt-Out)
You can opt out of participating in the AI-guided interview at three different points in the process:
• Before the interview begins (on the application page): When you click the link to apply for the job, you’ll see a special option labeled „Request human assistance“ or „Speak to a human instead.“ If you select this option, a human recruiter will contact you directly. This feature is also available to applicants who require accessibility accommodations (e.g., for hearing impairments). Selecting this option will not negatively impact your application.
• At the start of the AI call: When you receive a call from CLARA, the system will begin with the following mandatory notice: „As part of our recruitment process, this interview is conducted using automated systems and will be recorded and analyzed to assist our hiring team in evaluating applications. No final hiring decision will be made solely through automated means—your application will be reviewed by a human recruiter. If you would prefer not to participate in this automated interview, you may withdraw your application at this time. Would you like to continue?“ If you decline, the call will end, and your application will be flagged for review by a human recruiter.
• At any time during the AI call: If, at any point during the interview, you express a desire to speak with a human recruiter, CLARA will end the call and your application will be flagged for manual review by a human recruiter. You can express this desire verbally at any time.
• After the AI call: You can also request a human review at a later time. If, after the interview is over, you'd prefer to have a human review your application—or if you no longer want the automated assessment to be used—please contact us at dpo@jobandtalent.com and a human recruiter will handle your application. Choosing this option will not negatively affect your application.
Personal Data Processed
The following categories of personal data may be processed in connection with your use of CLARA:
• Contact information: Name, email address, phone number
• Application materials: resume, cover letter, educational and professional history, aptitude test scores, explanatory summaries, LinkedIn profile
• Interview content: Audio recording, transcript of your spoken answers
How the AI Evaluation Works
CLARA uses a structured, transparent, and verifiable evaluation methodology:
• Creating the interview script: Before your interview, CLARA analyzes the job description to identify relevant requirements and competencies and creates a set of interview questions. This analysis is validated by a human recruiter before the interview takes place.
• Interview and Transcription: Your spoken answers will be transcribed. CLARA processes only the verbatim content of your answers—your voice, intonation, pitch, or other acoustic or biometric characteristics are not analyzed.
• Post-interview evaluation: CLARA compares your answers with predefined confidence intervals for each question and assigns a numerical score (1–100) for each question. The scores are aggregated across requirements, skills, and competencies using fixed weightings.
• Result (Output): CLARA generates a report that includes a numerical score, a qualitative classification (Strong Fit / Viable Fit / Weak Fit), and an explanatory summary highlighting strengths and gaps.
• Human oversight guaranteed: All AI-generated results are treated solely as preliminary and indicative. A qualified human recruiter reviews CLARA’s recommendations before a decision is made regarding your application. You will never be rejected or referred solely on the basis of an automated result.
In practice, the human review is conducted as follows: (a) All applicants who opt out of the AI interview (at any of the three stages described above in Section 4) are flagged in the recruiter dashboard as requiring follow-up; a human recruiter contacts them to arrange an alternative interview. (b) For candidates who complete the AI interview, CLARA’s results—including scores, classifications, and qualitative summaries—are presented to a human recruiter in the ATS dashboard. The recruiter reviews the full report before deciding whether to advance or reject an application and can add comments via a text field to adjust CLARA’s result. (c) No applicant will be rejected or forwarded based solely on an automated score. A human override of any CLARA result is possible at any time and is logged in the audit trail.
Automated Decision-Making: We do not process your personal data exclusively through automated processing for the purpose of making decisions that have legal effects on you or similarly significantly affect you. As previously mentioned, all AI-generated results are subject to review by a human recruiter.
Data Transfers and Subcontractors
In providing the CLARA system, the operator uses various third parties to facilitate data processing. These include:
• AI providers that conduct interviews for job applications, specifically through CLARA. This provider offers AI language models as well as telephony and voice platform services.
In order to carry out data processing activities, the controller or its processors may transfer data outside the European Union. In such cases, transfers are made to countries that have been deemed adequate by the European Commission, or standard contractual clauses are entered into.
Retention Period for Your Data
Your personal data will be retained for the duration of the recruitment process and for a subsequent period for the following purposes:
• Fulfilling our mission: current and future application and recruitment processes.
• Defense against any recruitment-related claims.
• Compliance with legal obligations.
Personal data is retained in accordance with applicable laws and the operator's retention policies. Retention periods may vary depending on the jurisdiction and the type of information being processed.
Your rights
You have the following rights regarding the processing of your personal data and the use of AI in this recruitment process:
• The data subject’s right of access (Art. 15 of the GDPR): To verify which personal data the controller processes.
• Right to rectification (Art. 16 of the GDPR): To have personal data processed by the controller corrected if it is inaccurate.
• Right to erasure (Art. 17 of the GDPR): Request that the controller erase your personal data.
• Right to restriction of processing (Art. 18 GDPR): Request that the controller restrict the processing of your personal data.
• Right to data portability (Art. 20 of the GDPR): You have the right to request that the controller provide you with information about you in a machine-readable format.
• Right to object (Art. 21 GDPR): The right to request that the controller not process your personal data for specific purposes.
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR): If you believe that the processing of your personal data violates the GDPR, you may file a complaint, in particular in the Member State of your habitual residence, your workplace, or the location of the alleged violation. You may also file a complaint with your local supervisory authority.
• Right to Information About AI-Assisted Assessments: You may request additional information about how AI-assisted assessments were used in the evaluation of your application and may request that a human recruiter review the assessment and any recommendation generated by CLARA.
To exercise any of the rights described above, or if you have questions about how your data is processed during this recruitment process, please contact the operator by email at dpo@jobandtalent.com. See also our Privacy Policy: https://www.jobandtalent.com/legal/privacy-notice
Accessibility and Alternative Interview Formats
CLARA is designed to be inclusive. Applicants who, due to a disability or accessibility need (including, but not limited to, hearing impairments) are unable to participate in a voice-based AI interview have the right to request an alternative format without this resulting in any disadvantage to their application.
An applicant with a hearing impairment who is unable to participate in a phone interview can request a human recruiter through the „Request human assistance“ feature on the application website. Where available, the process also supports communication via WhatsApp or written channels. The operator is responsible for ensuring that alternative contact methods are available and are communicated in the job posting.
The Application Process
1. Job posting: The job posting discloses that AI may be used before you apply.
2. Your choice: On the application page, you can select „Speak to a human“ instead of the AI interview—without any downside
! Opt-out — at any time: Decline the AI (on the page, at the beginning, or during the call) or request accessibility accommodations ➔ a human recruiter will take over.
3. AI Interview (optional): CLARA will provide a mandatory notice, and you may opt out. Only the content of your answers will be analyzed—not your voice or biometric data.
4. CLARA Assessment: A score and a classification based on „Strong Fit / Viable / Weak Fit“ with a brief summary. For reference only.
5. Human review — always: A qualified recruiter reviews CLARA’s results and can override them. No decision is made solely by an automated system.
6. Decision: A person decides whether to forward or reject the request. You may request a human review at any time (Art. 86) and exercise your GDPR rights.
During the AI phone call, CLARA begins with a mandatory notice informing the applicant about the automated processing and explicitly offering the option to opt out and be contacted by a human recruiter instead. This notice is read aloud at the very beginning of the call, before any interview questions are asked, to ensure compliance with Article 50(1) of the EU AI Act.
In the Recruiter ATS view, candidates who have requested human assistance appear in the pipeline with the status/flag „Solicitado por un humano“ (Requested by a human). The recruiter can see this status and take action before an AI assessment is applied to this applicant.
Published by Job&Talent as the operator (deployer) of CLARA. Legal Operations reviews this notice to ensure that it accurately reflects the specific data processing activities, legal bases, retention periods, and contact information before it is provided to applicants. This document does not constitute legal advice.
Version 1.0 — May 2026 | Job&Talent
- WhatsApp Business
For selected job advertisements, we use WhatsApp Business to enable contact there.
Provider info for EU citizens: WhatsApp Ireland Limited, ATTN: WhatsApp Business App Terms of Service, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
WhatsApp Terms of Use: https://www.whatsapp.com/legal/business-terms/?lang=de
We expressly ask you at this point not to use WhatsApp for the transmission of application documents or sensitive personal data.
- Cookies and web analytics tools
a) Use of cookies
We use cookies to track visitor preferences and to optimize the design of our websites. Cookies are small text files that are stored on your computer when you visit our website. If you wish, you can delete the cookies at any time. However, this may result in individual functions no longer being available to you. To delete the cookies, please refer to the help function of your browser.
b) Use of Google Universal Analytics
This website uses Google Universal Analytics, a web analytics service provided by Google Inc, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Universal Analytics also uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the case of activation of IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Universal Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
You can find more information about this at http://tools.google.com/dlpage/gaoptout?hl=de and at http://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and data protection).
We would like to point out that on this website Google Universal Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).
c) Google Maps
This website uses Google Maps, a map service from Google to display an interactive map. By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer the information obtained to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Only when you yourself actively click on the interactive map, your internet browser establishes a connection to the servers of Google.
You can find more information about data processing by Google here: https://www.google.com/policies/privacy/
- Our social media presences / data processing by social networks
We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.
Social networks such as Facebook etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. Like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are or were logged in.
Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media sites are intended to ensure an informative presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a DSGVO).
Responsible person and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).
Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
Storage duration
The data collected directly by us via the social media presence is deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
If you do not agree with the data processing as described above and by the respective third-party providers, please do not click on the social media element.
Social networks in detail
Facebook | We have a profile on Facebook. The provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can independently adjust your advertising settings in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/
XING | We have a profile on XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to XING's privacy policy:
https://privacy.xing.com/de/datenschutzerklaerung
- Vimeo
Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on our website. Each time you visit a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. In the process, information about your visit and your IP address are stored there. Through interactions with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there. The privacy policy for Vimeo with more information on the collection and use of your data by Vimeo can be found in the privacy policy of Vimeo https://vimeo.com/privacy
According to Vimeo, they guarantee an adequate level of data protection by complying with the Privacy Shield requirements.
If you have a Vimeo user account and do not want Vimeo to collect data about you through this website and link it to your membership data stored with Vimeo, you must log out of Vimeo before visiting this website.
In addition, Vimeo calls up the Google Analytics tracker via an iFrame in which the video is called up. This is Vimeo's own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
- No disclosure of your personal data
We do not disclose your personal data to third parties unless you have consented to the disclosure of data or we are entitled or obliged to disclose data due to statutory provisions and/or official or court orders. This may involve, in particular, the disclosure of information for the purposes of criminal prosecution, the prevention of danger or the enforcement of intellectual property rights.
- Data security
All information that you transmit to us is stored on servers within the European Union. However, we secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In particular, we transmit your personal data in encrypted form. We use the TLS 1.2 (Transport Layer Security) coding system for this purpose.
- Your rights
You have the right to receive from us
to receive information free of charge about the personal data we have stored about you (right to information)
request confirmation as to whether we are processing personal data relating to you (right to confirmation)
demand from us that the personal data concerning you be deleted by us without delay, provided that
the processing of which is no longer necessary and the other requirements of the GDPR for deletion are also met (right to erasure)
demand the immediate correction and completion of inaccurate personal data concerning you (right to rectification)
request the restriction of the processing of your personal data (right to restriction of processing)
to receive the personal data concerning you in a structured, common and machine-readable format (right to data portability)
object to the processing of your personal data (right to object)
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you (right to decision in individual cases).
Furthermore, you have the right to revoke your consent to the processing of your personal data at any time with effect for the future.
For further information on your rights, please contact our data protection officer.
- Deletion and blocking of personal data after fulfillment of purpose
We process and store personal data only for as long as is necessary to fulfill the purpose, at the longest, however, until the expiry of the statutory retention and storage periods.
Upon fulfillment of the purpose and expiration of the legal retention and storage periods, the personal data will be deleted or blocked in accordance with the requirements of data protection law.
- Right of appeal
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
Responsible lead supervisory authority for data protection according to Art. 56 DSGVO in case of complaints is:
The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg Dr. Stefan Brink
Postal address:
PO Box 10 29 32
70025 Stuttgart
Phone: 0711/615541-0
Fax: 0711/615541-15
E-mail: post office[at]lfdi.bwl.de
Homepage: www.baden-wuerttemberg.datenschutz.de
Information to customers and suppliers according to Art. 13/ Art. 14 DSGVO
