We appreciate your visit to our website. The protection of your personal data is an important concern for us and we want you to feel safe when visiting our website. We protect your privacy and your personal data. We process your personal data in accordance with the content of this privacy policy, the country-specific data protection regulations that apply to us and the General Data Protection Regulation ("GDPR").

In the following, we provide you with an overview of what information we collect during your visit to our websites and how it is used:

  1. Name and address of the responsible entity

Franz & Wach Personalservice GmbH, Rotebachring 14, 74564 Crailsheim, Germany, as the operator of the website, is the responsible party in the sense of the DSGVO and other, country-specific data protection regulations.

  1. Data Protection Officer

You can contact our data protection officer at any time with any data protection concerns.

Mr. Steffen Emhardt

EmEtz GmbH

E-mail: datenschutz[at]

  1. Personal data

Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal data also includes information about your use of our website. In this context, we collect personal data from you as follows: Information about your visits to our website, such as the extent of data transfer, the location from which you retrieve data from our website, and other connection data and files and other content that you retrieve. This is usually done through the use of log files and cookies. You can find more information about log files and cookies below.

Purpose of use and personal data concerned

The scope and nature of the collection, processing and use of your data differs depending on whether you visit our website merely to retrieve generally available information or to make use of additional services, for example to apply for a job with us or to submit an inquiry using the contact form.

a) Informational use

For a purely informational use of our website, it is generally not necessary for you to provide personal data.

Rather, in this case, when you access our web pages, we only record the data that your Internet browser automatically transmits to us, such as

the IP address of your computer
Date and time of the page view
your browser type, browser version and some browser settings
the operating system used (Windows, iOS, Linux, etc.)
the amount of data transferred and status of transfers
from which website the access to our site took place
other similar data and information, which serve to avert danger in the event of attacks on our information technology systems.
The IP address of your computer is only stored for the time of your use of the website in so-called log files and then immediately deleted or anonymized by shortening. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and eliminate website errors, to determine the utilization of the website and to make adjustments or improvements.

b) Use in the event of the utilization of further services

If you make use of further services of our company via our website, it may be necessary for you to provide personal data for this purpose.

The personal data required for the provision of the service can be found in the respective input mask.

You can provide further information voluntarily. You can tell which information is required and which is voluntary by the fact that the mandatory information is marked with an asterisk (*).

Your data will be processed solely for the purpose of providing the service you requested.

  1. Forms

Personal data that you enter via a form on our website is used to establish contact with you and to provide you with the requested information and answers.

As a company, all our employees are required to have as equal a level of knowledge as possible. For this reason, we transmit customer data to our branches, representative offices, distributors and suppliers of commercial products, insofar as this is necessary in individual cases. Beyond this, no personal data is transferred to third parties.

  1. Online job applications

You have the option of applying online for advertised positions on our website. The personal data provided to us in this way will be processed exclusively for the application process.

  1. Timify

This page contains a booking form of the company Timify. Information on data protection in this regard can be found at

  1. WhatsApp Business

For selected job advertisements, we use WhatsApp Business to enable contact there.

Provider info for EU citizens: WhatsApp Ireland Limited, ATTN: WhatsApp Business App Terms of Service, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

WhatsApp Terms of Use:

We expressly ask you at this point not to use WhatsApp for the transmission of application documents or sensitive personal data.

  1. Cookies and web analytics tools

a) Use of cookies

We use cookies to track visitor preferences and to optimize the design of our websites. Cookies are small text files that are stored on your computer when you visit our website. If you wish, you can delete the cookies at any time. However, this may result in individual functions no longer being available to you. To delete the cookies, please refer to the help function of your browser.

b) Use of Google Universal Analytics

This website uses Google Universal Analytics, a web analytics service provided by Google Inc, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Universal Analytics also uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the case of activation of IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Universal Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (

You can find more information about this at and at (general information about Google Analytics and data protection).

We would like to point out that on this website Google Universal Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).

c) Google Maps

This website uses Google Maps, a map service from Google to display an interactive map. By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer the information obtained to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Only when you yourself actively click on the interactive map, your internet browser establishes a connection to the servers of Google.

You can find more information about data processing by Google here:

  1. Our social media presences / data processing by social networks

We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.

Social networks such as Facebook etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. Like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media sites are intended to ensure an informative presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a DSGVO).

Responsible person and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage duration

The data collected directly by us via the social media presence is deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

If you do not agree with the data processing as described above and by the respective third-party providers, please do not click on the social media element.

Social networks in detail

Facebook | We have a profile on Facebook. The provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can independently adjust your advertising settings in your user account. To do so, click on the following link and log in: For details, please refer to Facebook's privacy policy:
XING | We have a profile on XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to XING's privacy policy:

  1. Vimeo

Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on our website. Each time you visit a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. In the process, information about your visit and your IP address are stored there. Through interactions with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there. The privacy policy for Vimeo with more information on the collection and use of your data by Vimeo can be found in the privacy policy of Vimeo

According to Vimeo, they guarantee an adequate level of data protection by complying with the Privacy Shield requirements.

If you have a Vimeo user account and do not want Vimeo to collect data about you through this website and link it to your membership data stored with Vimeo, you must log out of Vimeo before visiting this website.

In addition, Vimeo calls up the Google Analytics tracker via an iFrame in which the video is called up. This is Vimeo's own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

  1. No disclosure of your personal data

We do not disclose your personal data to third parties unless you have consented to the disclosure of data or we are entitled or obliged to disclose data due to statutory provisions and/or official or court orders. This may involve, in particular, the disclosure of information for the purposes of criminal prosecution, the prevention of danger or the enforcement of intellectual property rights.

  1. Data security

All information that you transmit to us is stored on servers within the European Union. However, we secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In particular, we transmit your personal data in encrypted form. We use the TLS 1.2 (Transport Layer Security) coding system for this purpose.

  1. Your rights

You have the right to receive from us

to receive information free of charge about the personal data we have stored about you (right to information)
request confirmation as to whether we are processing personal data relating to you (right to confirmation)
demand from us that the personal data concerning you be deleted by us without delay, provided that
the processing of which is no longer necessary and the other requirements of the GDPR for deletion are also met (right to erasure)
demand the immediate correction and completion of inaccurate personal data concerning you (right to rectification)
request the restriction of the processing of your personal data (right to restriction of processing)
to receive the personal data concerning you in a structured, common and machine-readable format (right to data portability)
object to the processing of your personal data (right to object)
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you (right to decision in individual cases).
Furthermore, you have the right to revoke your consent to the processing of your personal data at any time with effect for the future.

For further information on your rights, please contact our data protection officer.

  1. Deletion and blocking of personal data after fulfillment of purpose

We process and store personal data only for as long as is necessary to fulfill the purpose, at the longest, however, until the expiry of the statutory retention and storage periods.

Upon fulfillment of the purpose and expiration of the legal retention and storage periods, the personal data will be deleted or blocked in accordance with the requirements of data protection law.

  1. Right of appeal

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

Responsible lead supervisory authority for data protection according to Art. 56 DSGVO in case of complaints is:

The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg Dr. Stefan Brink

Postal address:
PO Box 10 29 32
70025 Stuttgart
Phone: 0711/615541-0
Fax: 0711/615541-15
E-mail: post office[at]
Information to customers and suppliers according to Art. 13/ Art. 14 DSGVO

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© 2022 Franz & Wach Group